1 reviews | Active since Aug 2011
WORST SERVICE
<p>Hi</p> <p> ********** 912</p> <p>I have sent numerou emails without getting a response. The last response was on 25 August when Mtn said they will get beack to me. I sent more mails on 2 and 8 November. Still no reply.</p> <p>I am still waiting for an answer since 25 August. Is this how your " Data Validation Department" works? No wonder MTN was named the worse cell phone company.</p> <p> <br />Now I am getting a MTN one time pin almost everyday, which I did not request. How is this possible? </p> <p> </p>
Good afternoon Pieter
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried contacting you at 3:30pm with no luck. I am unable to investigate your query with the information you had provided above. Kindly advise of the number, account number or ID number in question and more details regarding the query so we may investigate and assist accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***
Best regards,
Good afternoon Pieter
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried contacting you at 3:30pm with no luck. I am unable to investigate your query with the information you had provided above. Kindly advise of the number, account number or ID number in question and more details regarding the query so we may investigate and assist accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***
Best regards,
I will not anwer calls from MTN as I want everything in writing. I forwarded all the info months ago. How pathetic is it that MTN now cannot invetigate after they told me they are investigating?????????????????? If you tried to phone me. Then it means you have my number. Now how the hell does it make sense to ask me for my number? MTN also have my email address. So they can contact me via direct email as well.
I will not anwer calls from MTN as I want everything in writing. I forwarded all the info months ago. How pathetic is it that MTN now cannot invetigate after they told me they are investigating?????????????????? If you tried to phone me. Then it means you have my number. Now how the hell does it make sense to ask me for my number? MTN also have my email address. So they can contact me via direct email as well.