1 reviews | Active since Aug 2016
WORST SERVICE
<p>I have ordered a cellphone contract with MTN, the contract was was accepted 21 July 2016.</p> <p> </p> <p>My sim card activated the contract must have been between Tuesday 2 August and Today 4 August.</p> <p> </p> <p>I have since been calling them every day to ask them please please tell me when i will receive my phone.</p> <p> </p> <p>They told me i will receive it Wednesday 28 July 2016.</p> <p> </p> <p>I email customar care they cant help me.</p> <p> </p> <p>i facebook message them they cant help me.</p> <p> </p> <p>I call the branch from witch i ordered the phone and tells me that there is a ***** up at their head offices system.</p> <p> </p> <p>today i phoned customar care and there comes a message saying the will be closed 11 August 2016 and the just cut the line.</p> <p> </p> <p>so basicly i am still waiting for my phone and no one can give me a tracking number, i am so frustrated i dont know what to do anymore.</p> <p> </p> <p> </p>
Good Day Megan Watson
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this
Kindly note that we have tried calling you without any luck. Please be advised contact customer care for assistance, please call 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Zukiswa
REQ: **********
Best regards,
Good Day Megan Watson
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this
Kindly note that we have tried calling you without any luck. Please be advised contact customer care for assistance, please call 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Zukiswa
REQ: **********
Best regards,
