Worst service
<p> I am very furious with MTN my contract expired on the 8th of July and callEd 808 to terminate my contract and migrate to to prepaid . So I was told to phone again when my airtime from mtn is finished and I did phone and I was told that it has been cancelled and my last debit order will be on the 25th of this month. I was so suprize today when I woke up and saw that I have airtime from mtn. I do not want this airtime you guys must find a plan because I won't be paying end of Aug . I had my reasons when I terminated my contract. I complained about mtn no so long ago and now this happens I am really not happy you guys need to sort this asap. I don't want this contract airtime. And please make sure that my last payment is in July as I have financial problems hence I terminated this thing and mtn staff dicided not to their job. I even sent an email to their complaints department to the guy buy the name of Mike Ramaboka but he never responded </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we have escalated the matter to retentions for the number ********** 458 to be migrated to prepaid and will pass the of R 255.00 for late cancellation, contact you to give an update once the query is resolved.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we have escalated the matter to retentions for the number ********** 458 to be migrated to prepaid and will pass the of R 255.00 for late cancellation, contact you to give an update once the query is resolved.
warm regards
mike
REQ: **********