JG
JEMAINE G

1 reviews | Active since Mar 2015

11 Mar 2015, 01:36

WORST SERVICE

PLEASE ADVISE AS TO WHY MY CONTRACT AND PATRONAGE IS OF NO IMPORTANCE AS MY CALLS ARE CUT OFF AT EVERY ATTEMPT.<br> <br> I PAY MY MONTHLY SUBSCRIBTION AND HAVE BEEN A LOYAL CUSTOMER TO MTN FOR AS LONG AS I CAN REMEMBER, YET AS OF RECENT I HAVE BEEN THROWN PILLAR TO POST IN MY ATTEMPTS TO GET MY CONTRACT SORTED OUT AND PROBLEMS RETIFIED.<br> <br> PLEASE TELL ME WATS THE ISSUE ? MONEY? IV PAID MY CONTRACT BILLS WITH NO ISSUES. SO I CANNOT BE A CREDIT PROBLEM?.<br> <br> THIS HAS PUT A STRAIN ON MY WORK RELATIONSHIP AS I WORK PERMANENT NIGHTSHIFT AND I USE MY CONTRACT AS A MEANS OF COMMUNICATION WITH MY EMPLOYERS. I HAVE UNGONE A HEARING IN REGARDS TO NONE COMMUNICATION WITH A SUPERIORS REQUEST AS MY CONTRACT WAS NOT SORTED OUT BY YOUR NETWORK. I HAVE A FAMILY TO FEED. IS THAT IF NO IMPORTANCE TO YOUR'LL? MY MTN NUMBER IS OF IMPORTANCE. <br> <br> KINDLY ADVISE AS I AM GROWING IMPATIENT WAITING UPON AN ANSWER THAT SEEMS IMPOSSIBLE TO GAIN.<br> I WOULD APPRECIATE A RESPONSE IN THE NEXT WORKING DAY, LATEST 12TH MARCH 2015.<br> <br> IF I DO NOT GET A RESPONSE WITH REGARDS TO THIS I WOULD NOT RENEW MY CONTRACT AND I WILL ALSO ADVISE FAMILY MEMBERS OF THIS APPALLING SERVICE FROM MTN.<br> <br> MY NUMBER IS ***<br> JEMAINE

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Mar 2015, 12:37
Official
Hello kingzkid,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the SIM is reactivated and currently in use.

Best regards
Mantoa
REQ:***


Best regards,