Worst sercive provided

<p>MTN- I have had nothing but bad experience with MTN since the takeover of my contract from Nashua Mobile.</p> <p>When my contract was administrated by Nashua i had not issues or problems. But ever since MTN has taken over i have constant problems.</p> <p>When you call the call centre you have to try a few times because you call kept getting cut. And not to forget their systems are constantly not work. </p> <p>So i upgraded my contract on Friday the 25 November 2016. then the drama began. firstly, i had no internet connection. Then apparently from a contract I was put on a pre-paid contract. without been told. I call the call centre to ask them what was the issue. (Got threw after 5 attempts and holding on for at least 30 mins.) Eventually I get to someone who advise that my line was set on a zero limit, the agent said they will sort it out. Your line will be active within 5 to 10 minutes, 18 hours later i still cannot make a call from my phone.</p> <p> </p> <p>At 09.15 on the 30 November 2016, I call again. No surprise here they systems are still not working. The agent said she has sorted out the line whereby I can make calls….. I am still waiting. Then I asked to be out transferred to the upgrades department so I can cancel my upgrades to go back on the normal package I was on, (Offline. Agent to call me back) I wonder when this will happen.</p> <p> </p> <p>TO MENTION I HAVE HAD MY TWO CONTRACTS WITH NASHUA NOW MTN FOR ALMOST</p> <p> YEARS . THIS IS THE WORST SERVICE I RECEIVED.</p> <p> </p>