Worst SA network
<p>I had a contract with MTN which I cancelled because it wasnt value for money. </p> <p>On black Friday MTN had a special which offered 50 gigabytes of data, 10000 mtn to mtn minutes etc. I signed up for this contract.</p> <p>To date i have not received any of the above. Mtn are ***** and do not honour their commitments. I have paid whatever was due to them on time but what do i get in return?? Bad service from the worse service provider. When this contract term ends I will not be renewing my contract with mtn. </p> <p>I have made countless phone calls. All I get is a reference number and get told to wait 2 to 24 hours before matter can be resolved. Mtn can wait 2 to 24 hours before receiving money from me too!!</p> <p>From December to now i have only received 2gigabytes of data. Thats not what I signed up.for.</p> <p>I hate Mtn. </p>
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up on the account notes that the request has been sent to the back end technical support team to load the 50GB data with the package, the support team required the documentation for the proof that you have signed for this promo promo deal on the 25-11-2016.
The contract copy has been sent to the support team for assistance and the promo data will be allocated to your sim card today.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up on the account notes that the request has been sent to the back end technical support team to load the 50GB data with the package, the support team required the documentation for the proof that you have signed for this promo promo deal on the 25-11-2016.
The contract copy has been sent to the support team for assistance and the promo data will be allocated to your sim card today.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
