MM
Magdalena M
1 reviews | Active since Sept 2012
20 Oct 2016, 08:20
Worst provider ever
<p>After phoning numerous times to cancel a contract that was no longer in use it was finally cancelled with the promise of a refund as I have requested the cancellation in April already and was still being debited. More than a month later still no refund and when u call the call centre u hold for ages and then your call gets cut. Wil definitely not recommended this service provider to anyone.</p>
Helpful (0)
Replies (6)0
Replies (6)
MTN South Africa's replyOfficial
20 Oct 2016, 08:58Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2016, 08:58
Official
Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's replyOfficial
20 Oct 2016, 09:22Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2016, 09:22
Official
Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's replyOfficial
20 Oct 2016, 09:22Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2016, 09:22
Official
Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's replyOfficial
20 Oct 2016, 09:22Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2016, 09:22
Official
Good morning Magdalena
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your MTN Account number or ID number in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Best regards,
MM
Magdalena M's updateReviewer Update
20 Oct 2016, 11:28Good day
My ID number is ********** 696089
MM
Magdalena M's update20 Oct 2016, 11:28
Reviewer Update
Good day
My ID number is ********** 696089
MM
Magdalena M's updateReviewer Update
24 Oct 2016, 07:59My id number is ***
MM
Magdalena M's update24 Oct 2016, 07:59
Reviewer Update
My id number is ***