Worst of service acceptable through monopoly!

....know this I'm porting my wifes cell number first possible opportunity from MTN (where to the challenge), this because of constant worst of service (seemingly acceptable through monopoly).<br> <br> Her service suspended,<br> the struggle get hold of an agent to understand why, throughout the day. Dialing 808 probably close to 50 times, holding for hours, only to get disconnected and then when finally do get hold of an agent it comes packaged / loaded with the worst kind of arrogance and attitude.<br> <br> So after Mr. attitude explained the limit (who knows where from),<br> the solution to speak to the someone in credit department, adding with glee that I've missed that opportunity with 6min...<br> <br> So MTN you've been deducting your money from my account without any issue for the best part of 16 years.<br> With the same amount of glee I will negotiate the port of my wifes number to one of your opponents in the market (telkom would have been my prefered option but I do believe some sort of an agreement with MTN therefore then disqualified).<br> <br> Will visit a MTN shop soon as I return from leave somewhat spoiled due to your efforts today...