Worst Nightmare

Mtn is the worst, I regret taking a contract phone with MTN. Horrible customer service ever. My phone has been suspended because of their lack of communication and poor service. They had problems with their debit order and threatened me to make a payment, I did an Eft payment in hurry not wanting my phone to be suspended.. We were not told that there are issues with debit orders, no communication at all. Few days later I saw that the same amount they have been saying has been rejected actually did go through. I called MTN went to their branch regarding this matter and I was told they can't see the debit order payment, I ended up going to my bank and the bank assured me that the money was with MTN. I went back to MTN and the only solution was for me to reverse that debit order since MTN can't see it. Few days later I received an sms that I must make payment... I double checked my proof of payment and notice that I left out an A for reference number. I called MTN and I was told to email proof of payment and finance will allocate the money to the right account. I have been forth and back with this issue to date nothing has been resolved. Today my phone has been suspended, when I called mtn I was told to email the proof of payments again. How many times must I email proof which I emailed 3 times already . The first consultant I spoke to today was so rude to me saying it's my fault because I am the one who wrote wrong a reference number. Yes I wrote the wrong ref number that's the reason I opted for debit order because I don't like eft. Today my phone is suspended and still I am asked to send proof of payments. I am gatvol with MTN.