Worst network with poor customer service
I’m actually so frustrated at this point. Home fibre hasn’t been working for over a week. Been trying to contact MTN, no luck
Good Morning @Stylelounge
Thank you for reaching out to us.
Please contact our Fibre Support team at: Mtn Fibre Call center for support: *** Agent support WhatsApp Number:*** customer support WhatsApp number: *** 08:00 AM- 20:00 Monday to Sunday
These numbers all go through supersonic who can’t assist
Kindly note our customer care line is 135 using an MTN number or 083 135 when dialing from a landline or other networks. When you dial 135 you must select the correct menu option from the list provided. Your selection will ensure the most efficient resolution to their query.
This number 083 135 Home WiFi, option 1 is sales- they can’t assist with support queries
Option 2 is supersonic who also can’t assist
I regret the day I chose this network
