WORST NETWORK PROVIDER EVER

I HAVE BEEN HAVING ISSUES WITH NETWORK COVERAGE TO TWO WEEKS NOW AND CALLED THE CALL CENTER 3 TIME AND AM TOLD THE IS NO TURN ARROUND TIME BECAUSE THE MAIN TOWER IS DOWN / TWO WEEKS I CANT USE MY PHONE CANT ACCESS MY APPS NOTHING , AM WORKIG FROM HOME AND I CANT WORK SIMPLY BECAUSE MTN DOESNT CARE / YOU CANT TELL ME THAT YOU STRUGGLING TO FIX A TOWER FOR TWO WEEKS NOW / DOBSENVILLE EXT 3