1 reviews | Active since Aug 2016
Worst network provider ever!
<p>Worst network service in the universe! I bought a contract phone for both business and personal purposes... Now I have been stuck for 3 flipping days without network, without anyone explaining what the hell is going on! Just answer machine saying engineers are currently working on the situation! This is bull, MTN irritates its clients every single day with a thousand promotional sms -but fail to send one just to notify us if they are having "technical issues"? What is even more unacceptable is that I have been trying to contact their customer service so many times since this network problem started, but as soon as I click the button to be transferred to a consultant -the call automatically ends! Its like I'm stupid or something... I mean what's the point of having a call centre/customer service line? This is really frustrating, I have been with MTN for 3years now and I have been tolerant with their not so pleasing service! I am done with MTN, I am cancelling their flipping useless contract and they are not getting a cent from me! I wont be paying for **** service! Now my whole life is on standby because of MTN... This is frustrating!</p>
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
Please note all network related issues experienced from the 18th August 2016 till 25th August 2016 have been restored.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
Please note all network related issues experienced from the 18th August 2016 till 25th August 2016 have been restored.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
