VN
Varsha N
1 reviews | Active since Oct 2017
01 Oct 2017, 19:03
Worst network provider!!
The most terrible network provider. Took a new contract at the Mtn store in king shaka airport and that was the biggest mistake ever. Today is the 1st and there's no benefits as promised loaded on my phone. The customer care line is *******! You can never get hold of them! They quick to charge for nothing and quick to phone you to take their deals but when u have issues.. you can never get hold of them! Truly disgusted!
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MTN South Africa's replyOfficial
13 Oct 2017, 14:59Good day Varsha,
Thank you for your post. We tried to call you however your phone rang until we got your voice mail.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please re-post if this matter is not resolved.
Should you require any further assistance with your account, Also please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply13 Oct 2017, 14:59
Official
Good day Varsha,
Thank you for your post. We tried to call you however your phone rang until we got your voice mail.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please re-post if this matter is not resolved.
Should you require any further assistance with your account, Also please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,