Worst Network Provider

<p>Firstly MTN account closed around about Nov/Dec 2015 and the account contact number ********** was provided to someone else without any notification. I received a closing balance statement of R3000 which i paid in the month of Feb 2016 only, as i was unemployed. This money went into the wrong account as the number was no longer on my name and had to be reverted to my account which i received confirmation on only on May 25, 2016.</p> <p> </p> <p>This year March i received a statement from my debt review company stating i owe them R3800, 00.</p> <p>After my payment in 2016 i have never received any statement from MTN directly stating i owe this amount.</p> <p>Ever since then I have been trying to get hold them to provide a statement and no one can assist as customer care send me to the legal department and they send me back to customer care repeatedly.</p> <p> </p> <p>i have spent so much time and money on trying to get a simple statement but all i get is a ridiculous holding tone every time call, i have sent several emails ********** ********** ********** sms's and over R500,00 just to get this clarified.</p> <p> </p> <p>I Asked the address of the MTN Legal Department so instead of wasting all this money on calls i might aswell drive there to get assistance as calling emailing or sending sms's is not getting me anywhere.</p> <p> </p> <p> </p> <p> </p>