aW
andre W
1 reviews | Active since Jan 2017
23 Jan 2017, 19:53
worst network provider
<p>I am currently on mtn network and every time I recharge my account with airtime and data it gets taken away from mtn . when my mobile is not in use I switch my mobile off and when I put it on all data is gone .I have no subscription at all but they take it all .previously I called the call centre and unfortunately they can't do anything</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Feb 2017, 08:51Good day Andre
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Best regards,
MTN South Africa's reply06 Feb 2017, 08:51
Official
Good day Andre
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Best regards,