Worst network option ever and customer service!!

<p>On 03\05\2017 I have purchased a hauwei p8 lite from MTN. While we are waiting for a consultant to assist and help us we find that the consultant is playing on her cellphone and we had to ask if she could assist us. During the process of applying for the phone the consultant couldn't find the time to explain what papers I was signing or to even give me the time to read the contract. After the paperwork was done we asked the consultant to email or phone to speed up thee process witch was to much effort to do. Only after making a fuss the consultant emailed and got it done. Telling me that I should have patients. Few days after phone is giving a problem. The ladies that assist me told me my fiance can take the phone back and any consultant can assist him. He did so on 09\05\17 were it was to much effect for the guy at mtn to assist him and he had to wait 20 min for someone else to assist him. We quiried about the updates that needs to be done and everything that was on the previous phone if they can transfer everything and do the software update on the new phone. They couldn't assist us as with the contract we got 30 GB of data that comes with the promotion so we had to use that again after the fault with the phone was not with us but with mtn. I was told you only get the 30GB to update your phones software and that it's not with the premotyion!!!! If not state so in you advert paper or cut the bull sh***t. After amaking a sean and left the sdtore already they want to assist with the problem. Each and every staff member in that MTN STORE LACKS CUSTOMER SERVICE AND IT SEEMS THAT THE JOB IS TO MUCH EVERT FOR THEM! I don't even have this contact for 7 days and I'm sick of mtn and feel like cancelling the contrasct . I will rather go to a better network provider were you get treated as a customer than making it an effort for mtn to assist customers!! Hope this problem won't go unseen .</p>