WORST NETWORK (MTN)

I called on the 13th of January 2025 to give a 30 day notice of a contract cancelation. I spoke to Lelona and I specifically requested for both numbers to be canceled and Only one number was canceled and I was charged a cancelation fee, yet I called WITHIN 30 days. When I called again on the 5th of March to ask why was only one number cancelation and why was I charged a cancelation fee, no response was given and I transferred from agent to agent. The call lasted 1hr 40 minutes I was told the matter would be escalated and investigated, no response was received regarding the cancelation fee. I called on the 13 of March and was told the matter is being investigating. I received a billing invoice that includes a cancelation fee that is being investigated and when I called today on the 19th of March to enquire yet again about the cancelation and why was I given a billing invoice that includes the amount that was being investigated. STAY AWAY FROM MTN