1 reviews | Active since May 2026
WORST NETWORK EVER
WORST mobile "service" provider. I full intend to change to a different one when my contracts expire, they have their subsidiary company phone you and lie saying they need to port your packages to new ones as the old ones are being made obsolete, and I ask "will i be charged for this port over" and they happily say no. THEN you get billed R1000 on your next account with all the charges for migration and and and, then when you phone and waste 20minutes of your life they put your packages back to the way they were, but here's the kicker they say they will credit you the money they STOLE, but then for the next 8 weeks its constant calls and follow ups on MY part, then they lie to me again saying the credit was passed and should reflect within 72 hours. it NEVER does, then when you phone again to ask some lacky tells you the credit is pending as they need to investigate "stuff". then they say the credit will be passed in the next week. this was 2 weeks ago mind you. and I receive my statement for this month and suprise suprise credit has not been passed. I have contacted the ombudsman who will take 15 working days to get a response but I just want everyone to know NEVER take a call from MTN with any "promotion, offer, deal, issue on THEIR side" you will have endless **** 8 phone calls of follow ups and just lies from them. save yourself a world of trouble and sign with ANY other network. PS I recorded all but the 1st conversation I had with mtn so I have full evidence that this isn't just a rant. MTN your a Theif and a ****. and should be ashamed t how you treat you LONG STANDING customers.
