Worst Network

<p>+/- 2years ago I did an upgrade and took out an Huawei Tablet. The first 6 months my premium was R189. 00 after that it increased to R249. 00, when I queried this they reimbursed my money but did not fix the problem. I went about 3 time in store to sort out this issue, which was only resolved about 3 months back. I have come to the end of my contract and want to move over to Pay As You Go, but their retention centre is absolutely pathetic. It is only open between 08:00 to 17:00, Monday to Friday and closed over Weekends &, Public Holidays. I work from 07:30- 16:45 during the week and tried to sort out this issue during my lunch break. I waited almost 10 minutes twice and got no response. Where is the days when you could go in store to move or close your contract. Absolutely Pathetic Service. I am planning to move all two of my contracts to Telekom, far better service. </p>