Worst network
<p>Worst network ever. Can't wait for my contract to finish. They send me a sms to say thanks for receiving their payment then an hour later they disconnect my phone, when I try calling them they say there is nothing they can do to help me because they are off line, I can't even phone their stupid call centre because they blocked my line after taking my money.</p>
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MTN South Africa's replyOfficial
02 May 2017, 22:49Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number *** was reconnected on the today 02/05/2017 please try using your handset it should work properly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,
MTN South Africa's reply02 May 2017, 22:49
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number *** was reconnected on the today 02/05/2017 please try using your handset it should work properly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,