Worst MTN service

<p>I have a company cellphone and needed to do an upgrade as per previous years. I recieved the papers from my company as per previous upgrades. When I initially went to the MTN shop in Newcastle Mall their system was offline. I then then went again the following day and submitted documents, this was submitted for approval but apparently the documents where not clear enough. I summited new ones, then a day or two later they required other documents, I submitted these. When enquiring the consultant was not available and another person helped me, they then said the lastest documents was never submitted. More than a week later I enquired on the status but apparently they where still not happy with the documents submitted. Every time I phoned the shop the consutant was out or not available and they will return my call but they never did. Service from this Newcatle branch is pathetic.</p> <p>After struggling for more than a week the SAME documentation was then submitted to another MTN branch. My contract was approved within 2 hours and the phone even delivered (heads up to this branch!!!).</p>