Worst Mobile Service Provider!! (EMPTY)N !!!

<p>As if its ot enough that my data has been "disappearing" and that i have an exorbitant bill on my data contract with MTN, it has to happen with the very same organisation - I take my iPhone 6 of just under a year in for repairs and more than 2 months later there is NO CALL and NO UPDATE on the status of the repairs!! I go into the MTN Store at Cresta Mall (JHB) only to find out that my phone is missing and so is the paperwork for the repairs. I phone the repair centre and they never had my phone in the first place!!! As you can imagine, i was livid!! I was told that since it was a weekend, they would verify my phone's IMEI number with the original paperwork issued when I took out the contract and that someone would be in touch with me on the Monday... 2 weeks later and a follow-up email from me and telephone call (I was on hold for over 5 mins then decided it was ludicrous to continue listening to the conversations that were going on in the background while I was holding for the Store Manager - Victor) .. There is still NO COMMUNICATION from MTN.. I am absolutely appalled not only by the sickening level of service but the complete disregard for clients property. WHERE IS MY PHONE??? AND WHEN AM I GETTING IT BACK, REPAIRED?!!!</p>