AR
Avinth R

1 reviews | Active since Dec 2013

31 Jul 2019, 10:54

WORST MOBILE OPERATOR IN SOUTH AFRICA WITH NO REGARD FOR CUSTOMER SERVICE, UNPROFESSIONAL STAFF AND LEGAL TEAM DO NOT ENGAGE AND USE THEM.

MTN listed my account as defaulted. According to the law in South Africa you can not list an account as defaulted unless notice has been sent to the party in writing. They send me an email today stating that only once a payment of R4800 is made will they remove this. MTN has broken the law. DO NOT DO BUSINESSS WITH THIS COMPANY THEY ARE HAVE NO REGARD FOR THE LAW AND THEY DO NOT HAVE ANY REGARD FOR THEIR CUSTOMERS. THEIR CREDIT CONTROLLER, A PERSON CALLED NTSUDZULUSENI MUTHEIWANE IS COMPLETELY USELESS. HAVING TRIED TO CONTACT THE CREDIT CONTROLLER TO MAKE AN ARRANGEMENT WAS ALMOST IMPOSSIBLE AND AFTER 15 ODD CALLS AND WAITING ON FOR HOURS THEY STILL GO AND LIST ME AS A DEFAULTED PAYER. DO NOT DO BUSINESS WITH THIS USELESS COMPANY. YOU CAN NOT EVEN TALK TO THEIR LEGAL TEAM. THEY CALL AND AS SOON AS YOU ANSWER THE CALL CUTS. **** COMPANY

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