Worst mobile network in SA

<p>I've been a customer of MTN for years, and not particularly by choice. I started my contract with them and couldn't decide if it would be more hassle switching to a new provider or staying with them. </p> <p>As a contract customer I can never get through to 808, for customer support. Every time I call, I either wait in excess of 35min to an hour or the line is simply dropped. </p> <p>If you do manage to connect to a consultant, they're irritated by your call and often treat you rudely. Not to mention it sounds like you've reached everyone mid nap. They often ignore the line entirely and speak to whoever is beside them instead, forcing you to wait until it's convenient for them to deal with your issue. </p> <p>In addition to this, my line is cut monthly. Today I paid my account, went into the MTN at Campus Square and made sure that the line would not be cut. The loveliest gentleman by the name of Thomas helped me but alas, my line was cut at 3.47. Once again it was a mission to get through to 808 to report this. </p> <p>I am not happy with MTN's service. This is revolting customer service, no one takes pride in their work at MTN </p>