1 reviews | Active since Nov 2015
Worst mobile company ever!!!
<p>this is the second complaint on hellopeter about the same problem. I lodged a claim on the 20th of September from MTN insurance. I didn't hear anything from MTN insurance until I laid a complaint on the 14th of November.</p> <p>MTN then confirmed they received the complaint and again I have not heard anything from them again! Reference no: </p> <p> ********** 7 And ********** 1</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***