WORST *********** SERVICE EVER!!!!!

<p>Saturday 20 August I went to the MTN at King Shaka Airport for a simple LTE Sim swop. I told them I can not go without data for to long as I do my business through my iPad. They told me it would take 2-24 hours. 24 Hours later I still had no service, so I phone 808, the calls centre operator and thereafter the Supervisor told me they can do nothing, it’s basically my problem and I need to go back to the store. Monday morning the 22nd I went to the Capetown V&A waterfront store; I was informed they never activated my new sim. Another call was logged; I was told this should take no more than 2 hours. That afternoon I phone the store and they told me that it was a network issue and they will escalate my request. Tuesday I contacted 808 MTN operator again and they told me they can’t help me, I must wait. Wednesday I phoned them again and wanted to speak to a Manager, after being put on hold for 28 minutes, I was told the Manager is not available but my call was escalated and I must wait! Phoned back that afternoon and the operator told me they can’t help again and I must call the self-activation line, which I did and they told me they can’t assist me as it was escalated and it would take 2-24 hours again!!!!! In all of this I contacted both stores numerous occasions! Everyone says they cant help, I must wait! This is pathetic, ***********, useless, don’t care, insane service! I’ve been with MTN 26 year, I have 3 accounts, spend more than R5k a month, and this is the service I get!</p> <p> </p>