Worst Fibre Service Ever

Ordered Fibre (Supersonic trough MTN) and gave my full address, flat name, flat number and floor - it took them 3 weeks (and multiple emails and WhatsApp's) to tell me that the service is not available in my area!!! And when I went to an MTN store in Pavilion, Durban they were not helpful at all and passed the buck to Supersonic. If MTN is going to put their name on a product then they should offer service for it