Worst experience of my life

My name is Le Roux, I am a co owner of a Technology company based in Bloemfontein.<br> My headache started 3 weeks ago. I have a client that needs to login remotely to his cctv system and unfortunately MTN has the best coverage in the specific area. What I needed to do was activate a vpn to allow the client to login remotely to his cctv system. My first step was to call the call center to find out what product would be suitable. If you get to speak to them they don't know what you are talking about. After struggling for 2 weeks I was fed up and went to the MTN main office in Bfn. To my amazement they also didn't know what I was looking for. They then phoned the business center where I spoke to a gentleman explaining the whole process and he said I need to get a open data contract. I then convinced my client of obtaining the contract where I went with to assist. We shorted 2 documents for the application and said to Magauta that we will mail her the Saturday. By the following Wed. we still didn't have a response. After 1hour on the phone I found out she never got the mail but she forgot to let us know. The data contract is active. No success with vpn yet. MTN please close your doors.