Worst Experience Ever

<p>On purchase of my wireless router, the product was rica barred and I was not informed. After lots of struggles and waiting, that was finally sorted out. I was then not given the sign up data that was advertised. Again, plenty of struggling and waiting and frustration before that was sorted (not to mention rude consultants). After that I thought my struggles were finally over...oh no. When my data bundle was loaded on the 17th, I only received part of it (I'm meant to have an additional 5GB which was not received). I've tried calling the call centre, however when putting my number in after the prompt, it tells me there's no contract under this number and also does not give me the option to be transferred to a consultant. Guys, this kind of service is appalling and not the kind of 2 year contract I want to be bound to, whereby false advertising, bad service and trying to cheat your customers is the standard. I'm tired of fighting and experiencing this contant failure to deliver. I would like to cancel this contract, please contact me and advise how to do so. I'm beyond the point of being convinced otherwise. Once my mobile contract comes up for renewal, I will also be cancelling this and going elsewhere.</p> <p>I look forward to hearing from you, alternatively I will be walking into one of your stores soon and returning the device & cancelling this contract personally. Please end this horrific experience.</p>