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1 reviews | Active since Jun 2016

22 Jun 2016, 11:52

WORST EXPERIENCE EVER!!!

<p>MTN is a nightmare to use. My data and airtime keep disappearing everytime i switch off my phone and everytime i call in i hear a differnt story from a different "service champion". Its really annoying</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Jun 2016, 09:31
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent escalation has been sent to our Pre-paid division to assist with missing data and airtime. A call back will be done during the course of today t assist and advise on the outcome.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.

Best regards,