Worst experience by far

I went to the MTN shop at Stone Towers in King Williamstown on Saturday the 9th of Dec and was sent back and forth 3times.All three of the ladies working there had such bad attitude giving me little information which led to me going to the bank twice.The first lady refused to check whether or not she'd be able to assist me with porting my number without me going to CellC and asking CellC for a statement.I got to CellC to be told there are no statements for a prepaid number.I returned to MTN only to be told to bring proof of residence.I walked back to the mall to get a bank statement.The statement is an electronic statement with a bank stamp printed on it.I went back to MTN only to be told to go back to the bank and get the people at the bank to put the branch stamp on.Mind you there is no difference between the two stamps.When I returned the third time,the third lady assisting me wouldn't explain properly to me how the process worked.Instead they all told me that if the sim card doesn't work,I'd need to return to them with a new bank statement because they don't accept statements that are back dated,that I'd need to bring that specific day's statement reflecting that day's date. They are rude and do not care about their clients and the inconvinience they cause.If there was another MTN shop around King I would've gladly gone to another one rather.My experience was a horrible nightmare