WORST EVER SERVICE SUPPLIER IN HISTORY

This is the second time in one month. I have NEVER experienced such incompetence in life - not even the worst and inefficient government department can match this. It is IMPOSSIBLE to get in contact with MTN - I get good support from the Paarl Office - but they are also dependent on some other support (which not even they receive). MTN takes my MONEY - they charge for services (e g CLIP) and they do not provide the service. They cannot assist me to help fight crime (putting my life in danger) - I simply need a call account to assist SAPS to arrest a ******** ! MTN CANNOT GIVE THIS TO ME !!! They cannot even update my profile so I can get the INFORMATION I PAY FOR - to put is simpl - I just need a specified account but cannot get it despite 3 visits to the local MTN and various attempts to get through on 083 call centre number. They charge me for data services NOT rendered - in excess of R 3 000 . They cannot be contacted - WHAT THE HECK DO I DO ? I will publish this widely on FACEBOOK - enough is enough !!!!!