NP
Nureni P

1 reviews | Active since Jun 2020

19 May 2021, 10:45

Worst

I never knew MTN service could be this worst. My contract line was cancelled in December. A day after I paid R1352 for an outstanding which they fail to send me invoice,I even paid two months ahead Jan- Feb… Surprisingly my number stopped working the following day. I went back to the store to complain about it, the guy called the customer care,and the lady I spoke with told me MTN upgraded to a new system. Therefore my line as not been updated to the new system because someone who was to do so forgot. I have been calling ever since December 23rd for MTN to re-active my line, it’s not 5months. I’ve had the number since 2012 for my business, I wish they know the lost they have caused my business ever the line was deactivated. I have called more than 30 times, been to head office at 14th Avenue, 3times still nothing as been done, this is the worst service ever believe me. Please I need my line back or my money, I can’t loose both ways

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