1 reviews | Active since May 2016
Worst decision ever.
<p>I bought 2 sony m5's in november on contract.</p> <p>Has this phone been recalled or has something been done to get the auto power off fixed?</p> <p>I am sick and tired off the service i am getting from secunda mall mtn they have been less than useless i have sent in the one for repair but its been more than 2 weeks i have been waiting just getting excuses. Now i am stil stuck with the one **** sony and i cant wait this long anymore ivwant to go in give them this **** phone and i want a new device same time. Or i will just refuse to pay the contracts futher and leave them at mtn's doorstep. I am sick and tired of excuses and i want results as i have been paying my account each month in time without excuses but i dont get what i paid for. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the handset has been returned from HVRC to the store on 12/09/2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the handset has been returned from HVRC to the store on 12/09/2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Please read my complaint carefully i have 2 phones and I am still using the one handset that is faulty i do not want to send it in because i do not have another phone to use as it stays away for more than 3weeks. I want it to be replaced the same time as I give this one back. I gave the other phone to my father that came from repairs today!
Please read my complaint carefully i have 2 phones and I am still using the one handset that is faulty i do not want to send it in because i do not have another phone to use as it stays away for more than 3weeks. I want it to be replaced the same time as I give this one back. I gave the other phone to my father that came from repairs today!
Pathetic one week and no reply!
Pathetic one week and no reply!