Worst customer service experience ever

Ive had such a bad experience with the company it’s been two days trying to resolve my router issue and I just get turned around by the customer service champions if it’s not being transferred to someone who is not available is being transferred to someone who asks me the same questions i was asked by the previous champion.the issue doesn’t get resolved i just get turned around. It’s straining to try and resolve an issue or explain yourself over and over again to different people when I try to ask for the person I previously spoke to the person Has either knocked off of it’s just rings unanswered resulting in me having to call again and start from scratch.honestly worst service I’ve had so far and I’ve been using MTN since 2019