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Pertuniah M
1 reviews | Active since Aug 2018
29 Nov 2023, 09:47
Worst customer service ever got my call dropped by an agent
MTN gave me the Worst experience today being transferred back n forth because no one wants to answer why I am being billed R77 after I have cancelled my contract in September 2023. October was not billed and now I’m billed R77 for their own incompetence. They are so useless from customer service to cancellation department they just dropped my call and no one wanted me to speak to their manager.
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Pertuniah M's updateReviewer Update
30 Nov 2023, 09:03I just spoke to njabulo from billing he was screaming at me so that I can drop the calll because he didn’t want me to speak to the Supervisor. He ended up dropping my call
No one at MTN is Competent enough to assist with a mere cancellation.
No one at MTN is Competent enough to assist with a mere cancellation.
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Pertuniah M's update30 Nov 2023, 09:03
Reviewer Update
I just spoke to njabulo from billing he was screaming at me so that I can drop the calll because he didn’t want me to speak to the Supervisor. He ended up dropping my call
No one at MTN is Competent enough to assist with a mere cancellation.
No one at MTN is Competent enough to assist with a mere cancellation.