1 reviews | Active since May 2022
WORST CUSTOMER SERVICE EVER!
WORST CUSTOMER CARE SERVICE EVER! My contract expired on the 11th of May 2022. I fount the called center a month ago they told me i will not be able to cancel any earlier than the 11th of May. I can only do it on the 11th of May as my new bundles get loaded on the 12th. I called MTN call center over 12 times yesterday and every time i got through to the contracts dept they would transfer me to cancellations and the call would get cut, this happened every single time i called. I went to MTN at cornubia mall adn they said they cant help me as the call center does things like this. so wasted my petrol. Contacted them via social media pages and they still keep saying they waiting for feedback. this is absolutely unacceptable. I must now incur additional charges cos they have *********** people that cant do their job. im beyond frustrated right now, i will never take an mtn contract again. They **** people. I will ensure to tell everyone i know as well not to take an mtn contract.
