1 reviews | Active since Oct 2012
Worst Customer Service Ever
Is everybody at MTN on leave for the December Holidays or is the service just naturally up to ****.
I logged an online querie at the online store yesterday (Ref: ********** 73) I still didnt get any responce.
I queried the same thing on twitter pages (MTNza & MTNzaServices) and no responce. I retweeted the queries this morning to both the pages again and still not reponce.
Maybe you should start emplying people who actually wants to work, because it seems like everybody there just takes their jobs for granted. They get a salary at the end of the month for doing jack ****.
Rediculous.
Good day Marlene,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation We would like to assure you that we have referred the matter to the relevant department's management as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Marlene,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation We would like to assure you that we have referred the matter to the relevant department's management as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,