Worst customer service ever!#!!

<p>On the 21st October 2016 I took out a month to month contract with MTN on a Meimaoice talk s+ for 169,everything was fine until I received my statement for the cell number ********** 362 R489 just for this one number???so I then phoned 808 which is MTN call centre and I am told 3 different stories first that its a connection charge but if you look on the statement the co nection charged is discounted???And then the lady tells me thats its Pro data which we never receuvwd any prodata minutes or data as the contract was activated on my bill run date?????And then U am told that now this is what i signed for and that I must phone MTN hwad office and when I asked her what is 808 she said no its just a call centre so I asked her the call centre of what???Mtn isnt it??? so I told her to put me through to a manager cause it doesnt seem like she is understanding my problem???So Dylan the floor manager (Very rude and unhelpful)Tells me that this is what I requested from the store and the more I told him that they arent listening to what I am saying as the customer the more unhelpful he became and told me so what do you want me to do???Really pathetic!!!I phoned the store where i took out the contract on the same day which was the 24th October and the lady advised me that she will logg a usd which she did USD ref : ********** and she confirmed with a Sccc agent linda that the invoice is incorrect. Ref number from Linda : ********** 60 still no response?????I then sent MTN an email on the 27th October Ref for email: ********** 1 still no response on the 29th Oct I phoned 808 again spoke to Ntando ref for call : ********** 46 and I am advised that no one at the billing department has looked at my query???and I should wait 7 working days.Well let me make thua clear MTN I will not pay the invoice until it has been corrected!!!!I have said in my email aswell that I will be foreced to change to another networ****I have requested for them to send me an updated invoice with the correct amounts on them and ai have attached the copy of my contract that I signed for which was R169 per month!!!I completely understand that I have to pay for October and November but I am charged R220 for oct and R220 for November when I signed for R169????SO MY INVOICE SHOULD BE R338 AND MY ACC WAS IN CREDIT SO I SHOULD PAY LESS????I will not pay this account until it is corrected!!!!and I receive an updated invoice on that cell number!!!!!!!</p>