MS
Mohamed S
1 reviews | Active since Apr 2017
08 Nov 2021, 12:32
Worst Customer Service / Care
Worst Customer Service / Care Almost 10 years of having a contract , we cannot get through the contact center , no replies to emails . The IVR says we are experiencing a high volume of calls , is there only 1 agent that can help ?
And all i want to do is cancel my contract as it is expiring
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Mohamed S's updateReviewer Update
10 Nov 2021, 16:10From the 4th of November 2021 WOW still no reply from MTN
Holding onto their call Centre for more than 30 mins a time
Emails to their Customer Care , No Joy
Holding onto their call Centre for more than 30 mins a time
Emails to their Customer Care , No Joy
MS
Mohamed S's update10 Nov 2021, 16:10
Reviewer Update
From the 4th of November 2021 WOW still no reply from MTN
Holding onto their call Centre for more than 30 mins a time
Emails to their Customer Care , No Joy
Holding onto their call Centre for more than 30 mins a time
Emails to their Customer Care , No Joy