worst customer service

Good day

This is now really getting ridiculous regarding this freaken contract. as per my previous mail, Legal dept is now saying i owe R1157 for something that was cancelled by your own head voffice.

Alice vd Merwe confirmed the contract was cancelled due to ********** action form your warehouse where i never received any routers or the contract for the laptop that i asked for.

MTN South Africa 's reply: 19 Feb 2020, 00:11 Thank you for your post. We sincere apologized for any inconvenienced caused to you. Apology for the online upgrade taken so long to be cancelled. We have sent the request to the Retention's department to see if they can assist you with the A6 Lenovo Notebook that was advertised in the January booklet, we have requested for them to contact you for assistance. Kind Regards, Alice van der Merwe MTN

The previous contract period was long time over. i never asked for a new contract neither did i sign any new contract. i Requested MTN wonderboom junction per email to cancell any excisting contracts with mtn and numbers for i do not want to sit with what i am sitting now. MTN Wonderboom junction confirmed all contracts was cancelled.MTN kept deducting money from my account. i stopped it at the bank. now i am told i owe MTN. for what and for which contract.

Please clear this of my name with immediate effect please.

Alice vd Merwe has helped Charell Brockman has helped i was even Phoned by a senior manager from MTN to Apologise....yet MTN still says i owe money Charelle Brockman MTN SA

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