WORST CUSTOMER SERVICE!

MTN in Eikestad Mall took my phone in for repairs on the 21st of January. The store assistant filled out the required paperwork to book my phone in for the repair. Three weeks later I called MTN Eikestad Mall to find out the progress, to be told that my phone had \just arrived\" but there was absolutely nothing done to the phone due to the fact that my IMEI sticker wasn't there. I was then told that they wouldn't be able to do anything to my phone without the IMEI sticker as they can't prove that it's my phone.<br> On the paperwork that was completed (by the store assistant) to book my phone in for repairs there's a section with different views of the phone with and without the cover, and various points that had to be checked on, with a space to state if something wasn't how it was supposed to be.<br> The state of the IMEI sticker was one of these particular points. The store assistant left the space to state if the sticker was faded, scratched, missing etc.untouched. So, by that logic, everything was in order and the IMEI sticker was where it should have been, as it should have been."