HK
Howard K

1 reviews | Active since Oct 2020

18 Oct 2021, 14:35

WORST CUSTOMER SERVICE

Customer service is pathetic the one agent dropped the call on me when I asked her what will happen now that my issue is escalated to the technical team she could not advise and dropped the call,the next agent was rude and spoke over me and refused me a manager and then told me she will transfer me to the manager guess what happened she cold transferred me to another agent.And surprisingly this is not the first bad experience I have with MTN I will be cancelling my contract soon when it comes to an end and I will also move my pay as you go line

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