1 reviews | Active since Jun 2015

15 Jul 2017, 13:32

worst customer service

<p>For some reason mtn decided to reduce my usage limit to 0 which means I cannot purchase bundles or anything. I have had 3 contracts with mtn for more than 10 years with not a single late payment. I have emailed and phoned 808 with absolutely no joy. Now looking at other service providers as mtn is not a customer centric company. Very unhappy.</p>

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Replies (1)
's update19 Jul 2017, 10:46
Reviewer Update

Hi,

If you read my second comment I corrected it privately with my correct cell number. The self help service tells me to phone my service provider, that is because there is no usage limit available. The available usage limit is R 0. THAT IS THE PROBLEM. Why do I have a R 0 usage limit avaialable???? You can email me on **********