WORST Customer Service
<p>Two referance numbers and still no answer. call the service center and ask for assistance and just told no, not in so many word. i ask to speak to a supervisor or manager and again NO. I get trasfered to different departments for half hour and then back to where I started. In all the years i have been with MTN i have heard all the poor service and never experianced it and it finally happens to me. If i can ever get this problem resolved it is my last dealing with this brand EVER!!!!!!!!</p>
Dear Wesley,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Wesley,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Its been a week and still nothing not a word from anyone. Not even a follow up.Great times MTN
Its been a week and still nothing not a word from anyone. Not even a follow up.Great times MTN
