TB
Taalib B

1 reviews | Active since Jan 2012

07 Feb 2017, 16:08

WORST CUSTOMER SERVICE

<p>Tried Calling MTN stores in Cavendish and Riverside Mall infact ANY MTN store without any answer. I managed to get through to their customer service who are the worst bunch of illiterate, non-understanding people i have ever come across. All i needed is a list of MTN contracts we have registered to our business. They worst then Telkom that passes you from department to department without ANY solution. If there was a rating for no stars then MTN would get that. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Feb 2017, 13:25
Official

Good day Taalib

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.

Kindly accept our sincere apologies for any inconvenience caused.

Please advise if the query has been resolved?

If not please forward your query to our corporate department along with the account details for further assistance. ***

Regards,

MTN SA.

Best regards,