VV
Vuyi V

1 reviews | Active since Apr 2015

24 Aug 2016, 12:14

WORST CUSTOMER SERVICE

<p>I lodged a handset claim 4weeks ago. I havent received any update till to date and i cant even get hold of their call centre. Whoever is incharge of Customer Service Dept, needs to be fired. This sucks!!!</p> <p> </p> <p>We pay every month to be treated like this?</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Aug 2016, 14:59
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

Best regards,