1 reviews | Active since Sept 2011
Worst customer service
<p>Our data contract was migrated from Autopage to MTN. It was so called "renewed" in Sep 2015. I have been to MTN store at East Rand Mall to query the renewal a week ago. They cannot assist. I have send an email to their customer services department the following day, no reply received and its been a week. I phoned their customer services department this afternoon, held on for 40 minutes to be told the supervisors and managers have gone home. Worst service provider ever. I just want a copy of the renewed contract. How difficult can this be.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the copy of the contract for the number 083****955 and it will be emailed to the account holder.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the copy of the contract for the number 083****955 and it will be emailed to the account holder.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,