1 reviews | Active since Nov 2023
Worst customer care ever
Worst helpdest or customer care ever if i could give a - star i would have been battling to get my account paid and not even 1 person there can help me they gave me the amount to pay and when i want to arrange a payment then its all ya but speak to this or that one i know their whole script aswell as every thing the bot says off by heart now been transferred to so many departments with zero help. If MTN sees this. If you want my money give me a call so we can work something out im done battling with your useless service chaimions coz they are unhelpfull and the phone was putted down in my ear 3 times aswell as that there was a payment arangement put onto my account that i did NOT aprove i need someone higher then credits department to call me back because they are unhelpfull and they predended to be legal and send a false report into legal reactivating and suspending my acount in 1 day make up ur mind u wanna reactivate my account and sort this mess out or u wanna suspend my account and not even try and sort this mess out i have been one of MTN's clients for more then 10 years with 5 contracts and never missed a payment till now and now that inwant to sort it out you are giving me the silent treatment? Should i take my business els where? Im angry amd upset and disappointed that a client doesnt even matter to you just remember without a client you would not have a business take a moment that that words sink in. If u want to get in touch call me on ***. If u want to know whats going on on my account thats the number u can look up
