Worst Customer Care / Credit Dept

<p>My Was also one of the unlucky castomers to be transferred from Altech Autopage. I have now tried the whole week to sort out a problem that MTN said I owe them money that was not paid at Autopage. Busy with Autopadge and told MTN about it they suspended my service because they say I am behind on my account. Decided I willtalk to Autopage but will pay MTN the monies to get my service back on and that is the worse thing to try and do.</p> <p>You get sorry for the inconvinience mails one after the other, will take 5 days to sort out, send proof of payment you do that and they still don't believe you. The poor contact centre people must try and calm people down but the rest at credit control /customer care ie:</p> <p>Matamela Rat****anda <br /> Customer Services<br /> MTN SA</p> <p> just say sorry vai emails and nothing happening. Can't get hold of any managers to talk to (maybe they Holy)</p> <p>I have been with Autopage for more than 10 years NEVER a problem with MTN 2 Months and nobody wants to help youas long as I pay my contract they get paid and who cares definitly thinking to move to another SP</p>